Return Policy

Chaitha's is committed to ensuring customer satisfaction with our products. If you are not completely satisfied with your purchase, you may return eligible items within [7 days] of receipt for a refund or exchange.

• Eligibility for Returns:

Items must be unused, in their original condition, and with all original packaging and tags intact. Certain items, such as personalized or custom-made products and Hand-made products, are non-returnable.

• Return Process:

To initiate a return, please contact our customer service team with your order number and reason for return. You will receive instructions on how to return your item(s). Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

• Refunds:

Refunds will be issued to the original payment method within [10 business days] of receiving the returned item. Shipping charges are non-refundable unless the return is due to an error on our part.

Cancellation Policy:

• Order Cancellations: You may cancel your order for a full refund if the order has not yet been processed or shipped. Once an order has been processed, it cannot be canceled, but you may return the item in accordance with our return policy.
• Cancellation Process: To cancel an order, please contact our customer service team as soon as possible. If the order has already been shipped, you will need to follow the return process once you receive the item.

Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

WhatsApp Us :+91 63025 42817 (for all purposes)
Mobile Number : +91 63025 42817
Email for All Purposes : kchaitanyabala@gmail.com

Mailing Address:
H. No- 3-83/22 Flat.No-501
Sai' s Ahladam Apartment Nizampet,
Bachupally 500090 Hyderabad Telangana, India